Senior Loan Counselor Job at Virtual Vocations Inc, United States

  • Virtual Vocations Inc
  • United States

Job Description

To support effective loan recovery efforts, the full-time Senior Loan Counselor will counsel borrowers on loss mitigation solutions, negotiate repayment arrangements, and ensure compliance with regulatory requirements while working remotely. Key responsibilities Initiate proactive contact with delinquent borrowers to reestablish payment patterns and reduce defaults Negotiate and restructure repayment plans to help borrowers avoid foreclosure while adhering to investor and regulatory guidelines Collaborate with internal departments and external partners to maximize collection efforts and support resolution strategies Required qualifications High school diploma (or equivalent) required Knowledge of investor and insurer guidelines (e.g., Fannie Mae, Freddie Mac) preferred Previous experience in collections and default loan servicing preferred Experience with ICE Mortgage Technology platforms, including MSP, is highly preferred Proficiency with Microsoft Office applications and strong typing and data entry skills required

Job Tags

Full time, Work at office, Remote work

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